How can we help you?

What should i do in case of fault ?

An error code or wating message will show on the display. Pls share it with local authorized dealers or brands after-sales center for help.

Pls help to contact your dealer or the bike brand after-sales service. They will contact us if there is any help from us. 

We sell our INNKR system to all the eBike brands based on their demand. To avoid any misunderstanding, incorrect deliveries, pls help to contact your bike brand for spare parts purchase.

Tampering can result in immediate security and safety concerns, disrupting normal operational functions and causing a significant risk of personal injury, while also voiding standard warranty terms. 

Is it possible to change the display?

All INNKR displays can be exchanged. However, it is suggested to be changed by the local dealer of the brand. It is not possible to change INNKR display with other displays.

There are two versions for INNKR Hub Motor System: regular INNKR Hub Motor System without BLE function and 4G, Smart Hub Motor System with BLE or 4G. If your eBike is equipped with the later version, you can connect the eBike with your smartphone.

FIND YOUR EBIKE SYSTEMS

Hub Motor System

INNKR CYCLE HUB MOTOR SYSTEM 1

Mid Motor System

INNKR OXYGEN MID MOTOR SYSTEM 1

Hub Motor System

INNKR CYCLE HUB MOTOR SYSTEM 1

Mid Motor System

INNKR OXYGEN MID MOTOR SYSTEM 1
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